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The E-Commerce industry is evolving at a very fast pace and we have many more updates to come in 2020. As we know, the joy of shopping has now transferred from visiting the physical stores to online stores. And every now and then the e-commerce industry has a new surprise for us.

The future of shopping seems exciting and as the merchants around the world have kept their eyes completely on the top e-commerce trends of 2020...

Here’s what you can expect.

Ethical Shopping:

There are multiple ethical issues companies are facing while doing business related to e-commerce. They are privacy issues, security, trust, environmental issues, etc.

We are witnessing the movements related to climate change, where people and governments across the world have been supportive of it.

Privacy and security have been a major issue across the world. Most of the merchants are trying to convert their customer’s experience more private, secure and compatible.

Not changing according to the people’s expectations and government policies can cost you millions.

Flexible Payment Methods:

How would you feel, if your customer runs away due to a lack of payment options?

It can’t be more frustrating!

Your customers are using multiple platforms to perform transactions while shopping. The mobile payment market is expected to grow around $5 Billion by 2023. Integrating multiple options for registrations and payments can make their shopping easy and enhance their experience.

Personalized Shopping:

The journey and buying behavior of every individual is different. The future of e-commerce is all about offering customized and personalized solutions to the customers through technologies like AI.

The merchants will not just focus on purchases of their customers but also on how, where and when customers are engaging with your online stores.

Delivery Transformation:

The day is not far when the products will get delivered without any person. Yes, your products will get delivered by autonomous vehicles. And those autonomous vehicles are nothing but self-driving robots and drones.

Various upcoming technologies will lead the way to disrupt the e-commerce industry. Integrating those technologies with your online store is going to be necessary to give the experience of advance delivery to your customers.

Omni-present Stores:

There are many social media platforms where you can make your store present. Social media is no longer about just likes and comments. They have their own algorithm, their own criteria due to which they act as a mini store and a mini search engine.

A study shows that around 55% of online shoppers have purchased the products directly through a social post. Well, it’s a good opportunity to boost impulse buying through social media presence and online advertising.

Voice into e-commerce channels:

By 2025, around 75% of U.S households are expected to have smart speakers. It is the best time to invest in smart speakers like Amazon Alexa and Google Assistant which will allow your customers to make their purchases through their smart speaker devices.

Use of Progressive Web Applications (PWAs):

The use of mobile apps has increased in the past few years. Customers are now interacting with brands in a very seamless manner. The way/method used for shopping is going to change as the customers will have their in-store experience, mobile experience, and online experience, all provided by the same PWA.

Use of Visual Search:

Customers have shown a growing interest in using visual search to discover and get access to multiple products through online stores. By 2022, some of the early adopter merchants will start redesigning their company’s website to support the visual search for making it easier for their customers to find the products they’re looking for and discover some new products they have never been to.

Subscription-based models:

We are going to see a rapid increase in the subscription-based business model into e-commerce. Merchants that offer personalized products will see a surge in their revenue where they can get recurring sales on a monthly or yearly basis.

Lots of innovative products:

Doing business is no longer a tough task. With the rise of platforms like Magento, many people are bringing their own innovative products among people. The products are going to diversify and customers will have a lot of options for shopping.

This will keep customers in the store for a longer period  and the chances of shifting to different stores will comparatively decrease.

Well, now you know that multiple opportunities are coming your way in no time.

And let me remind you, Magento 1 ends in just a few months.

I am a Freelance Magento 2 Developer based in New Jersey. I have been providing freelance Magento development services into the boroughs like Brooklyn, Manhattan, New Jersey and the areas of New York city for more than 10 years.

I have helped a lot of clients with their Magento Development requirements with the latest Magento update. There are also around 140+ clients whom we have helped to migrate from Magento 1 to Magento 2.

To become an emerging player into the e-commerce industry, please contact me at 610-209-3937 or write me at  info@certifiedmagedevelopmentcompany.com.

Note: For NJ and NYC clients only, we can meet face to face to discuss your projects.